How to protect yourself against phishing scams by using Best Total Security 2020

How to protect yourself against phishing scams by using Best Total Security 2020

Fraudulent technical support offers are a form of Internet fraud that is becoming increasingly widespread. The scammers work with social engineering and try to scare the victim into "bite". This form of fraud is carried out in three main ways: through unannounced calls, pop-up messages on the computer, and false results in search engines.

Unannounced calls

Unannounced calls from technical support are when someone calls the target person, poses as an employee of a reputable company, and claims that malware has been found on the computer. The perpetrator then tries to persuade the victim to install remote desktop software under the pretext of eliminating the infection. The attacker wants to get access to the device in order to install real malware. These scammers often not only try to install malware on the computer in question but also charge a fee to fix the problem.

Popup warnings

Technical support pop-up warnings appear when a user is browsing the Internet. Typically, the target person is on a website with links to related content, and when they click on one of those links, they are redirected to a website that hosts the popups. Those popups can be terribly interrupting and make it difficult for the user to close that window. A message appears in the pop-ups stating that the computer is infected with malware and a phone number that claims users can get help in removing the malware. Oftentimes, these popups look like they came from a legitimate source, e.g. B. from our Protegent products.

Advertising / Paid Search Advertising / Confusing Search Results:

Fraud companies often use the paid search advertising to promote their support services. When searching online, it is possible that you will receive different search results depending on the search engine. The following examples show how you can be sure that you always visit Protegent Official Support:

Motivation:

The main motives behind these scams are to coax money out of the victim as well as malware, e.g. B. install programs to record keystrokes or backdoor Trojans and thus gain access to personal data.

How to Detect and Avoid Pop-up Scams and Fraudulent Unannounced Calls:

Popups:

Look carefully at the message and look for any obvious signs of fraud, such as B. poor spelling and grammar or unprofessional looking images:

You can also do an internet search for the phone number given in the popup to check its legitimacy:

There are many websites reporting scammers. If it is indeed a scam, you will get a plethora of search results, often on the first page of the search, clearly pointing out the scammers:

Fraudulent unannounced calls:

Protegent Support will never call you unsolicited and offer to fix problems on your computer for a fee. You will only receive a call if you make a request:

Most importantly, the Product's official support is always free for users with valid subscriptions.

If you do see a popup from an official Antivirus product on your computer, it might look like the examples below, depending on the product you have. Remember that the software will never ask you to call support on a toll-free number based on a detected threat:

What You should do If You Have Been Cheated?

Change the passwords of your devices, for financial institutions, for your Antivirus account, and for any other password-protected website you frequently visit.

Run a full system scan to find any viruses on your computer.

Report to your bank that your account has been fraudulently used.

Use Antivirus Power Eraser for a deeper scan of your computer to detect more complex threats that a traditional antivirus cannot.

File a complaint with the anti-fraud authority:

USA  - Federal Trade Commission (FTC)

Canada  - Canadian Anti-Fraud Center

The United Kingdom  - National Fraud and Cyber Crime Reporting Center Telephone Preference Service

There are many different ways to get Protegent Antivirus support:

To make sure you are visiting the correct Antivirus Support website, 

The live chat with Antivirus support is to solve the quickest way to your problem.

You can also search the Antivirus forums for a library of the best solutions to common problems.

Submit a request to get help through Antivirus Phone Support.

You can also keep up to date with the latest threats and scams with the official Antivirus Protection Blog.malware